Job purpose

The Chief Executive’s role is to support and advise the PCC in delivering his priorities and in undertaking the statutory duties and responsibilities, including as the Head of the Commissioner's stass, as defined in Schedule 1, Paragraph 6(1) (a) of the Police Reform & Social Responsibility Act 2011, and to carry out such duties efficiently and effectively as well as the statutory duties of the Monitoring Officer to the Commissioner, as defined in Schedule 16, paragraph 202(3) of the Police Reform & Social Responsibility Act 2011.

Main responsibilities

Strategy & Resource Planning

• To be the lead strategic advisor to assist the Commissioner in developing a clear and effective long-term vision and strategy, ensuring the effective delivery of the Police & Crime Plan.
• To work closely with the PCC and Chief Constable (collectively and one to one), supporting the PCC in influencing and shaping the leadership and strategic direction for the Constabulary.
• To lead the development and delivery of the Commissioner’s activities and operations.
• To lead on the response to national, regional and local developments that have implications for the Commissioner, ensuring they are properly advised of new obligations, opportunities and relevant changes in strategy or policies.
• To be the principal adviser to the Commissioner in the exercise of their statutory powers, responsibilities, rights, duties and conduct, including holding the Chief Constable to account for the delivery of an effective and efficient police service through the development and maintenance of an appropriate governance and scrutiny framework.
• To ensure the establishment, monitoring and effective management of the financial planning, budgetary, resourcing and asset management. functions, ensuring compliance with standing orders and propriety in the conduct of the PCC’s business including making proper arrangements for tendering procedures and the letting of contracts.
• To act as the OPCC’s Head of Paid Service and undertake the management & day-to-day running of the OPCC, ensuring all its functions are carried out to a high standard.
• To provide effective leadership for the organisation, developing a culture which enables the OPCC to constantly improve and innovate to effectively deliver the Commissioner’s vision, mission and priorities.
• To provide support to the Commissioner in respect of all aspects of their statutory responsibilities in relation to the Chief Constable, including recruitment, selection, development, termination, appraisal, complaints and discipline.

Partnership working, commissioning & service delivery

• To develop a positive and strong relationship with the Chief Constable and his staff to ensure an effective and collaborative approach to the work of the OPCC.
• To lead on the establishment and delivery of an effective commissioning framework that delivers the mission and priorities of the Commissioner, supporting victims of crime and vulnerable people.
• To achieve, sustain and develop effective, dynamic and strategic working relationships and collaborative opportunities with all key partners to ensure the effective delivery of Commissioner’s priorities.
• Engage with partners across policing, justice and third sector organisations to develop and support tertiary prevention strategies, ensuring alignment and efficiency in early intervention through to prevention activities.
• To act as lead adviser in relation to external inspection regimes and formulating responses to such reports as required.
• To manage the OPCC’s role on the Joint Independent Audit Committee to provide independent assurance on the adequacy of the corporate governance and risk management arrangements in place and the associated control environment, advising according to good governance principles and proper practices.
• To foster and maintain positive and constructive relationships with both internal and external partners and stakeholders at the local, regional and national level, representing the PCC at high level meetings when required.
• To attend the Police and Crime Panel (as required) and ensure the provision of information to the Panel and the public.

Engagement & Information Management (including obtaining the views of the public, media relations, research, strategic needs assessments)

• To lead and oversee internal and external media and communications activities, acting as lead spokesperson for the Commissioner’s office, as required.
• To ensure effective community engagement and consultation underpins all planning and development work and that the views of the public actively informs the work of the OPCC.
• To ensure that OPCC undertakes effective strategic needs assessments and appropriate research which demonstrate the understanding of the communities served, enabling effective budget alignment and prioritisation.
• Assist the Commissioner in raising their profile to enhance the accountability of the police service and themselves, ensuring the effective communication of their values, priorities, strategies, achievements and views.

Scrutiny, Evaluation & Performance

• To ensure that the OPCC is properly resourced at all times to provide an efficient and effective service across the range of its work.
• To develop a strong performance management framework for the organisation, ensuring continuous improvement in the Constabulary and the OPCC.
• Ensure that the appropriate information on the decisions taken by the PCC, together with other information of interest, are communicated and published in the Commissioner’s Publication Scheme.
• To brief the Commissioner on issues affecting policing, crime reduction and community safety and ensure an innovative and appropriate policy development.
• To ensure that the performance and development of the OPCC is kept under regular review to ensure the support provided to the Commissioner remains relevant and enables him to effectively fulfil his role.
• To ensure the OPCC has effective and efficient management of complaints against the PCC and the Chief Constable and take ownership of responses as required.
• To ensure the OPCC has appropriate management of contacts to the PCC and OPCC with a focus on pragmatic customer service and identifying vulnerability.
• To undertake other duties up to a level consistent with the principal responsibilities of the job.

Job purpose

The fulfilment of all statutory obligations of the Chief Finance Officer in the Office of the Police and Crime Commissioner as set out in paragraph 6 of Schedule 1 to the Police Reform and Social Responsibility Act 2011 and Sections 113 and 114 of the Local Government Finance Act 1988, and as prescribed by the Home Office Financial Management Code of Practice and other relevant legislative provisions.

Main responsibilities

• Act as the professional lead officer to the Commissioner on all financial matters; financial propriety; and the financial aspects of corporate governance. Ensure the financial affairs of the Commissioner are properly administered and that financial regulations are observed and updated.
• Ensure regularity, propriety and value for money (VFM) in the use of public funds and in particular advise the Commissioner of the application of VFM principles by the Constabulary to support them in holding the Chief Constable to account.
• Advise the Commissioner in developing an ambitious strategic financial strategy and ensure that the requisite funding is available from the Government, precept, other contributions and recharges, to discharge the Chief Finance Officer’s statutory responsibility for the police fund.
• Act as the Commissioner’s professional lead officer on budgetary matters, including the robustness of the budget and adequacy of financial reserves.
• Arrange for the determination, issue and transfer of the precept.
• Ensure that accurate, complete and timely financial management information is provided to the Commissioner.
• Advise on the safeguarding of assets, including risk management and insurance.
• Ensure the production of the statement of accounts of the Commissioner, ensure receipt and scrutiny of the statement of accounts of the Chief Constable and ensure production of the group accounts.
• Report to the Commissioner, the Police and Crime Panel and the external auditor (as appropriate) any unlawful or potentially unlawful expenditure by the Commissioner or his officers or when expenditure is likely to exceed resources.
• Ensure the provision of efficient and effective audit services and liaise with both internal and external auditors in reporting to the Audit Committee.
• Secure effective treasury management, including loans and investments and report annual policy and performance to the Commissioner.
• Ensure the finance function is fit for purpose.
• Promote, develop and sustain effective working relationships at a local, regional and national level, particularly the Association of Police and Crime Commissioners, Chief Executive, the Chief Constable and senior officers of the Constabulary, Her Majesty’s Treasury, the Home Office, HMIC and the National Audit Office.
• Work with the Commissioner and where applicable other forces, to help the Commissioner deliver their manifesto and develop new strategies to address the funding gap.
• Represent the Commissioner’s financial interests on all relevant projects and groups.
• Work with the Chief Constable’s Chief Finance Officer in a mutually supportive way to facilitate the execution of their duties.

Job purpose

Lead the development, implementation and monitoring of commissioning strategy, policy and procedures to ensure commissioned services meet the needs of the community, and victims; and supports the delivery of the Police and Crime Plan.

Main responsibilities

• Lead the development and implementation of the commissioning strategy to support the delivery of Police and Crime Plan, developing a comprehensive commissioning framework to support the achievement these priorities, which is underpinned by an appropriate resource model and is outcome focussed.
• Lead the development and implementation of commissioning policies and processes to support the delivery of strategies and priorities ensuring compliance with commissioning best practices and legal requirements. Provide advice and guidance to senior managers.
• Determine research to be commissioned based on an in depth understanding of national and local initiatives, to ensure evidence based commissioning. Communicating research findings for incorporation into the Police and Crime Plan.
• Build and maintain strong working relationships with commissioning and research bodies to ensure commissioned services meet the needs of Cheshire communities based on local and national developments and offers efficient use of resources and where appropriate develop joint working arrangements including co-commissioning and joint commissioning. Develop an awareness of third sector issues and liaise with third sector partners.
• Work alongside the Engagement Officer to identify the priorities and needs of Cheshire communities across a range of complex issues through the development and completion of needs analysis tools and processes.
• Evaluate tenders and bids for commissioned services providing evidence based recommendations.
• Drive efficiency and effectiveness of contracts though a performance management framework , to ensure delivery against expected outcomes and report on performance achieved to inform the commissioners Annual Report. Investigate and identify areas of underperformance or breach of agreements, reporting through the appropriate governance framework corrective action to ensure value.
• Design and develop service level agreements as part of the procurement process.
• Manage the Commissioning Officer ensuring they effectively deliver their responsibilities.
• Develop a partnership strategy to support the Commissioner’s aims and objectives in becoming a community leader in policing and community safety. Identify and facilitate opportunities for partnership working to deliver a good service to the communities of Cheshire that offers value for money.
• Represent the Commissioner at partnership meetings across Cheshire including Community Safety Partnerships, health & Wellbeing Boards and others, ensuring the Commissioners Police & Crime Plan is communicated effectively and that the Commissioner is briefed effectively on key issues of interest.
• Attend meetings on behalf of the Police and Crime Commissioner regarding the commissioning of services to ensure decisions made are in compliance with the commissioning framework and policy and actions taken by the OPCC are appropriately communicated.
• To maintain an awareness of activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.
• Manage extensive budgets to support the delivery of services and community safety.

Job Purpose

Leads the response and strategic planning of reducing Serious Violence in the county of Cheshire, ensuring they develop and implement strategies that underpin the strategic plan that ensure the management and assessment of threat, risk and harm.

Main Duties & Responsibilities

In addition to core responsibilities the role will include the following specific responsibilities:

• Ensure that the strategy and therefore the Joint Strategics Need Assessment data collection focuses on the key drivers of serious violence including Violence Against Women and Girls (domestic abuse), Public Space Violence (licensing) and county lines / organised crime.
• Review Statutory Guidance and identify opportunities.
• Gather in force data / profiles to support understanding the problem of serious violence.
• Gather available external data to help suport the strategic need of the Constabulary.
• Identify data gaps and conduct thorough analysis to support the overall strategy.
• Explore activities with Violence Reduction Units nationally to identify good practice and tactics.
• Engage with external partners and the College of Policing to identify evidence bases around tactics to support what we know.
• Identify and map relevant partners for the next 12 months and develop partnership sturcture for next 24 months for sign off by Local Criminal  Justice Boards.

Job purpose

To provide a comprehensive and strategic level of policy development, advice and support to the Police and Crime Commissioner and support the scrutiny function.

Main responsibilities

• Develop the Police and Crime Plan for the Commissioner’s consideration and approval and ensure clear action plans are in place and progressed to effectively implement the Plan.
• Develop the Annual Report for the Commissioner’s consideration.
• Coordinate and oversee the forward planning process working with the Chief Executive and Principal Governance Officer to ensure that the key issues relating to scrutiny of the Chief Constable in the forthcoming year are appropriately identified and included in the development of the annual governance forward plan.
• Ensure that the Commissioner can effectively fulfil their role in holding the Chief Constable to account for the delivery of the Police and Crime Plan through the provision of appropriate advice and early identification of performance issues.
• Promote the performance scrutiny role of the Commissioner to the public and to work closely with the Constabulary to ensure that the performance information remains fit for purpose.
• Oversee the Commissioner’s scrutiny function and undertake periodic reviews of the process to ensure that it remains fit for purpose and helps achieve the aim of ensuring improvements in performance. Attend Scrutiny Board and other scrutiny meetings to support the Commissioner, producing briefings and advice in advance.
• Provide a proactive strategic policy function, including utilising the environmental scanning process for the early identification of key issues affecting policing, to ensure the Commissioner is fully sighted on the potential impacts of new legislation/policies, to ensure the fulfilment of their long term vision and strategy. Act as the main point of contact both internally and externally in relation to policy development.
• Manage the work of the Commissioner’s policy and research functions through the line management of the Research and Volunteer Support Officer.
• Following the critical appraisal of relevant issues, to work with the Chief Executive to develop the Commissioner’s formal position in response to consultation documents or policy stances which impact on policing, including HMCFRS responses.
• Assist the Chief Executive in raising the Office of the Police and Crime Commissioner’s profile both regionally and nationally.
• Represent the Commissioner at appropriate partnership and other meetings as required by the Chief Executive.
• To maintain an awareness of activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.

Job purpose

This is a hands on, tactical role where the postholder will be required to develop and implement comprehensive stakeholder engagement and management strategies to support the Commissioner in the delivery of the Police and Crime Plan.

Main responsibilities

• Produce and sign off comprehensive engagement, consultation and communication strategies on behalf of the Commissioner to meet the policing and crime aims and objectives.
• Ensure the Commissioner meets their duties and responsibilities for equality, diversity and human rights and help the Commissioner's commitment to equality.
• Develop, implement and review a consultation and engagement strategy, undertaking appropriate research, benchmarking and identification of best practice, to ensure continuous improvement in community engagement. Ensure the strategies and associated mechanisms continue to be effective and meet the needs of the diverse communities of Cheshire.
• Identify and test radical, innovative and practical consultation and engagement mechanisms which meet the Commissioner's statutory duties in respect of equality, priority setting and consultation, and gather public opnion about policing services, and budgets.
• Identify any gaps in consultation and engagement, in particular, segments of the community who traditionally have not been reached through commuication and consultation exercises, and research and implement ways to overcome barriers and engage those groups.
• Encourage active participation and involvement of the public in policing by engaging the voluntary, community and faith sectors, together with external agencies to develop links that improve coordination and collaboration in relation to community engagement.
• Deisgn and deliver a programme of community engagement for the Commissioner, including suporting the Commissioner at external meetings with key stakeholders and other bodies as required to ensure actions are recorded and progressed.
• Develop effective working relationships with the Constabulary's Corporate Communications Department to ensure the appropriate coordination of activities where necessary.
• Act as leas spokesperson fo the Commissioner in all media activity.
• Manage the Communications officer to ensure they deliver their responsibilities.
• Work with colleagues in the Office of the Police & Crime Commissioner on the production and publication of the Police & Crime Plan, Annual Report and other strategies and documents maintaining the Commissioners corporate style and clarity of message.
• Attend engagement and consultation events ensuring the Commissioner is represented in a professsional manner.
• To maintain an awareness of the activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the officer delivers the Commissioner's agenda.

Job purpose

To provide effective governance arrangements to support the statutory oversight and decision making function of the Police and Crime Commissioner, ensuring compliance with the Police Reform and Social Responsibility Act 2011 and all other related legislation and government policy.

Main responsibilities

• Maintain the Scheme of Corporate Governance and act as a point of contact to advise OPCC and Constabulary officers on governance matters.
• Prepare and maintain a plan of activity to continuously develop the corporate governance arrangements to ensure the efficient and effective operation of the Commissioner’s corporate meetings.
• Manage and administer the production of all agenda and documents for corporate meetings and other meetings as directed by the Chief Executive, to ensure documents are compliant with the legislation and procedures.
• Attend all corporate meetings and prepare minutes and action plans. Ensure actions are disseminated effectively and reports are provided within agreed timescales.
• Act as a point of contact for the Police and Crime Panel and support the Commissioner at Panel meetings as necessary.
• Ensure the management of complaints and misconduct matters are handled in accordance with appropriate legislation and procedures. Support as necessary the Chief Executive in the handling of complaints against the Chief Constable.
• Manage the Admin & Case Work Officer, ensuring they effectively deliver their responsibilities. Lead on assessment for correspondence with the Commissioner, providing high quality responses.
• Support the Chief Executive on ethnics, transparency and integrity, ensuring that systems are in place to provide assurance that policies and procedure are appropriate and adhered to.
• Oversee the Commissioner’s compliance with the Data Protection Act, Freedom of Information Act and other legislation/regulations and specified information orders as appropriate ensuring that the appropriate registers are maintained and action taken.
• Maintain an awareness of activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.

Job purpose

To support the Principal Commissioning and Partnerships Officer in ensuring that services are strategically relevant, meet identified needs and agreed outcomes, achieve performance targets and are high quality and cost effective.

Main responsibilities

• Lead and contribute to the development of commissioning policies, procedures and frameworks in the commissioning cycle including the design and development of service specifications for future commissioned services
• Provide advice and guidance, as directed by the Principal Commissioning & Partnerships Officer in all aspects of the commissioning cycle including a lead role in the delivery of a Youth Engagement contract.
• Support the implementation of the commissioning model and policies and produce briefings as required.
• Ensure effective performance review arrangements are in place to manage contracts.
• Evaluate and appraise tenders and bids for commissioned services and make recommendations for the grant of funds.
• Monitor service delivery against expected outcomes and report on performance achieved.
• Develop relationships with the voluntary sector in order to identify future joint commissioning opportunities.
• Liaise with internal departments such as Legal Services and Procurement on commissioning activity.
• Monitor budgets, using relevant financial and procurement procedures and processes; and undertake transactional financial tasks liaising with the Principal Commissioning & Partnership Officer and Chief Finance Officer as appropriate.
• Manage, promote and administer the Commissioner’s Community Safety Fund and other small grant activity.
• Represent the Commissioner or the Principal Commissioning & Partnerships Officer at partner meetings as appropriate and submit briefings on key issues and outcomes from such meetings.
• Undertake project work as requested by the Chief Executive.
• To maintain an awareness of the activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.

Job purpose

To be responsible for the co-ordination, development and delivery of projects and initiatives within the Office of the Police and Crime Commissioner using a project management approach.

The postholder will be responsible for oversight and delivery of developments linked to the Commissioner’s Police and Crime Plan and for successful implementation and reporting of internally and externally funded projects.

Main responsibilities

• Lead on the development and successful completion of specified medium sized projects (including Anti-Social Behaviour project) within the OPCC to deliver project objectives on time and within budget.

• Ensure that realistic project and quality plans are developed and maintained and manage expectations of project stakeholders.

• Work with the OPCC Chief Finance Officer and Principle Commissioning and Partnerships Officer to develop a project budget and project plan that meet the requirements of the project funding authority.

• To project manage the implementation of legislation and statutory duties placed upon the Police and Crime Commissioner and their office.

• To attend relevant meetings on behalf of the OPCC, including those associated with the governance of specified projects.

• Develop guidelines, procedures, and templates to collect and maintain consistent data and provide hands-on delivery support for OPCC projects.

• Develop change/project/programme and portfolio management and delivery expertise; acquiring knowledge and skills to update learning and contribute to organisational objectives.

• Engage with the Senior Management Team to facilitate the identification and management of benefits being realised from the specified projects in support of the Commissioner’s Police and Crime Plan.

• Secure support and assistance from partner agencies, in the public, private and voluntary sectors, in the delivery of the projects.

• To manage relevant stakeholders (internal and external) to ensure completion of project tasks within planned timescales and budgets to produce a solution that will meet quality criteria.

• Ensure relevant due diligence checks have been undertaken and reporting and quality measures are in place.

• Carry out research into best practice and feed this into the project delivery, making changes where necessary to ensure full delivery against project objectives.

• To identify and monitor project issues, actions, changes, and risks to ensure projects are developed and delivered with effective cost, quality, and timeliness controls.

• To develop and actively maintain project reporting requirements across a range of governance groups and partners.

• To collate information and produce project reports and logs and to work in partnership with partners to prepare and agree evaluation and benefits realisation reports.

• Complete and collate quarterly project returns, including collation of budget and actual spend and performance data where appropriate.

• Ensure the Commissioner and OPCC meet their duties and responsibilities for equality, diversity and human rights and help promote the Commissioner’s commitment to equality.

• Any other duties commensurate with the post as directed by the Principle Commissioning and Partnerships Officer

Job purpose

To provide a research and analysis function to support the delivery of the Police and Crime Plan and support to the Commissioners volunteers.

Main responsibilities

• Provide a proactive research and analysis function utilising an environmental scanning process to identify issues and produce briefings on potential impacts.
• Support the Principal Scrutiny & Planning Officer in reviewing new legislation and documents and produce briefings on key issues and impacts.
• Assist in the identification of good practice and its dissemination into the work of the OPCC
• Support the development of policies and procedures through research and analysis.
• Lead on the recruitment, retention and development of all OPCC volunteers.
• Coordinate and administer all volunteer activity and produce briefings and reports for the Commissioner on activity which supports the Commissioner’s statutory duties and scrutiny activities. Appraise the work of volunteers to ensure they remain effective.
• Represent the Commissioner and the OPCC volunteers within the Citizens in Policing agenda and ensure there is a consistent approach to voluntary roles within both the Constabulary and the OPCC.
• Undertake projects to support the delivery of the Police and Crime Plan as required by the Chief Executive.
• To maintain an awareness of activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.

Job purpose

To support the delivery of the Commissioner’s engagement, consultation and communication activities, including responding to media issues, to protect and enhance the reputation of the Commissioner. Ensure that news and information reaches the right audiences in the most effective and impactful way delivering a cohesive approach to the production of publications and delivery of marketing campaigns and events.

Main responsibilities

• Support the Head of Communications and Engagement in the development, delivery, monitoring and review of the Commissioner’s communication strategies and plans, ensuring that all activity undertaken is in line with in the Police and Crime Plan.
• Provide a proactive and reactive communication service and ensure media requests are effectively triaged; reputational issues prioritised; and communications approaches developed accordingly to address issues and minimise reputational damage.
• Identify emerging issues to enable the Commissioner to respond in an effective and timely manner, maintain a forward plan calendar and plan editorial content to support a proactive communications agenda.
• Support the Head of Communications and Engagement in developing a proactive programme of editorial content, to provide greater awareness of the work of the Commissioner and to provide reassurance and increased satisfaction in policing.
• Develop and deliver an effective multi-media communications service and maximise the use of audio and visual opportunities, developing innovative ways of communication.
• Assist in the effective evaluation of the Commissioner’s communications activities. Provide a watching brief of activity, reputation risk and ‘radar issues’ that may influence the Commissioner’s messages.
• Attend engagement, consultation and communication events, ensuring the Commissioner is represented in a professional manner.
• Manage the Commissioner’s website and other media platforms, ensuring all information is accurate and published in the Commissioner’s agreed corporate style and promotes the delivery of the Police and Crime Plan.
• Support the Commissioner at events and meetings as required including the production of appropriate briefings.
• Support staff within the OPCC in the production of presentations to be given by the Commissioner, Deputy Commissioner and the Chief Executive to ensure clarity of message and corporate style.
• To maintain an awareness of the activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.

Job purpose

Utilising a fresh and innovative approach to provide all-round communications support for the Police and Crime Commissioner via digital and traditional media channels, in addition to graphic design support. To inform campaigns and strategies designed to support the delivery of the Police and Crime Plan.

Main duties & responsibilities

• Work with the Communications Officer and Head of Communications and Engagement to produce digital content and copy, ensuring that digitial channels are used effectively to disseminate news, informatino and campaign material to a wide and diverse audience.
• Produce rich media, images and infographics to support campaign content and other information produced by the department including the Annual Report and Police and Crime Plan.
• Assist with the planning of events to support the Commissioner's work as necessary, and attend engagement and consultation events, ensuring the Commissioner is represented in a professional manner.
• Accompany the Commissioner at internal and external events, ensuring opporutnities for digital communications are fully explored and utilised.
• Capture and edit photo and video content as necessary.
• Monitor the Commissioner's social media channels to maintain an awareness of current issues, responding to simple queries and comments and escalating issues to teh Head of Communications and Engagement and senior leadership team as necessary.
• Evaluate the effectiveness of the contribution that digital channels make toawrds the Commissioner's strategies and support colleagues in producing reports.
• To maintain an awareness of the activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the officer delivers the Commissioner's agenda.
• Deal with media requests and liaise with the media and other stakeholders across the county and Constabulary in order to promote the Commissioner's work.
• Create media releases for a variety of audiences
• Develop, implement and evaluate standalon social media campaigns to support the Commissioner's work, agenda and strategies.

Job purpose

To provide effective administrative support, to ensure an efficient governance function and the administration and coordination of public contact that supports the delivery of the Police and Crime Plan.

Main responsibilities

• Ensure and deliver an effective case management system where correspondence is dealt with in accordance with the Commissioner’s procedures.
• Risk assess correspondence, liaise with officers in the OPCC and the Constabulary as appropriate in drafting responses in accordance with agreed procedures.
• In accordance with agreed procedures, produce correspondence for consideration by others and approval by the Commissioner. Where appropriate, reply direct to the correspondent on behalf of the Commissioner.
• Support the Principal Governance Officer in the delivery of corporate governance, including the production of agenda and minutes and the coordination of actions to ensure accurate and timely completion of tasks.
• Support the Governance Officer in undertaking the review process of public complaints.
• Support the Governance Officer in the development of responses to requests for information in accordance with the Freedom of Information Act and the Data Protection Act.
• With the Personal Assistant, act as an initial point of contact for the public in contacting the Commissioner and act as an escalation point, providing support to staff in ensuring responses are developed and actioned accordingly.
• Develop effective and efficient systems to record information that is readily available to staff in the OPCC and produce performance reports on the operation of the Case Management System.
• To maintain an awareness of activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.

Job Purpose

To independently conduct reviews of police complaints, on behalf of the local policing body as the relevant review body, in accordance with relevant legislation and IOPC statutory guidance on the police complaints system. To ensure legislative and procedural compliance in respect of the receipt, assessment and handling of applications for review received by the OPCC, from members of the public, following the outcome of a complaint to Cheshire Constabulary.

Main Responsibilities

• Responsible for the receipt and initial assessment of applications for review submitted by members of the public, pursuant to relevant legislation, statutory guidance and OPCC procedures.
• Assess the validity of an application for review, record and monitor all information relating to a review, in accordance with internal OPCC procedures.
• Conduct reviews on behalf of the local poling body as the relevant review body, retrieving data from the Centurion database (and other sources) in order to effectively handle a review.
• Draft correspondence on behalf of the relevant review body, including review outcome letters.
• Ensure review outcomes and any subsequent correspondence meet all relevant statutory and regulatory requirements, are transparent and can withstand any challenge through subsequent Judicial Review proceedings. This will deliver and improve public confidence and perceptions in respect of police legitimacy and transparency, specifically with regard to the police complaints system.
• Identify all potential learning or remedial opportunities from review cases and ensure this is effectively communicated to Cheshire Constabulary Professional Standards Department as the Appropriate Authority, as well as review applicants.
• Ensure all recommendations are recorded and support the Principal Governance & Compliance Officer in monitoring subsequent implementation by the Appropriate Authority.
• Undertake specific project work as instructed by the Principal Governance & Compliance Officer.
• Work as part of the wider OPCC team to provide resilience in periods of absence/leave.
• Develop and maintain good working relationships with internal and external stakeholders.

Job purpose

To provide a professional PA and secretarial service to the Police & Crime Commissioner (PCC) delivering a professional level of service including complex diary management and highly efficient and organised service for senior level meetings both internally and externally with members of the public.

Main responsibilities

• Manage the PCC’s working day keeping up to date with matters relating to the Police & Crime Plan to ensure correct prioritisation of appointments, emails and calls as appropriate. Liaise on a daily basis regarding diary commitments and scheduled meetings/visits/matters between the Office of the Police and Crime Commissioner and the Constabulary.
• To screen all telephone calls for the PCC and deal appropriately, progressing to a satisfactory conclusion by liaising with members of the Office of the Police & Crime Commissioner (OPCC) and the Constabulary. Ensure all calls are dealt with in an effective and efficient manner and that only relevant calls are filtered through to the PCC.
• Manage correspondence, making appropriate decisions around where and to whom matters are tasked, ensuring that actions are progressed, recorded, tracked and appropriate responses received, on behalf of the PCC.
• Develop links with other OPCC’s, government organisations, other forces and the private sector to foster good working relationships and maximise partnership working.
• Liaise with senior members of staff within the Prime Minister’s Office, Cabinet Office, Home Office and High Sheriff and senior dignitaries to pursue and make decisions on behalf of the PCC with regard to his/her personal involvement in a variety of high profile events/meetings/forums.
• Ensure that all travel; accommodation and meeting arrangements are made for the PCC ensuring optimum use of time and finance.
• As necessary, attend meetings/visits with the PCC to make notes/take minutes of any issues/actions regarding further research and/or analysis progressing any actions to a satisfactory conclusion. Ensure the PCC is adequately briefed in advance of such meetings/visits.
• Organise executive functions hosted by the PCC, ensuring effective co-ordination of venue, catering arrangements, invitations/responses, transport etc.
• Undertake regular briefings with the PCC to keep him/her updated on key issues both internally and externally, locally and nationally.
• Notwithstanding the details in this job description, the job holder may be required to undertake other duties up to a level consistent with the principal responsibilities of the job.
• Due to the necessity to handle sensitive material the post holder will be required to undertake an enhanced vetting requirement.

Job Purpose

To provide administrative support to the Deputy Commissioner and Chief Executive and general assistance to help ensure the effective operation of the Office of the Police and Crime Commissioner.

Main Duties & Responsibilities

• Day to day management of the Deputy Commissioner and the Chief Executive’s email accounts, diaries, appointments, correspondence and telephone calls, ensuring that important issues are appropriately actioned.
• Provide an efficient documentation production service for the Deputy Commissioner and the Chief Executive and maintain an efficient filing system, storing and organising all paperwork and documents which will enable easy retrieval by staff in the OPCC.
• Deputise for the Commissioner’s Personal Assistant and support them in providing hospitality for meetings and other events.
• Undertake the role of office manager to ensure the office is maintained, post is received and dispatched effectively, supplies are provided, office equipment is maintained and the coordination of staff leave and meeting commitments.
• Ensure the office complies with Health and Safety requirements and undertake associated duties in relation to fire.
• Undertake other office related projects as required by the Chief Executive.
• To maintain an awareness of activities across the Office of the Police and Crime Commissioner, anticipating demand, highlighting risks and providing support and assistance as necessary to ensure the office delivers the Commissioner’s agenda.