Front Desk Auditors are appointed by the Police and Crime Commissioner (PCC) and support him in holding the Chief Constable to account.
Front Desk Auditors undertake an annual audit of the police estates to check that front desks located within police stations are accessible and deliver the required level of information and service to the public.
Visits will also check on the conditions of the building both externally and internally whilst assessing the service delivery standards of Front Desk Staff.
All audits conducted are recorded electronically and reviewed by the Commissioner and the Constabulary’s management team.
We currently have a number of experienced and dedicated volunteers who work hard to ensure standards are high and that members of the public are well-serviced.