As part of National Volunteers Week, we are shining a light on the important role of volunteers who help Dan Price, Cheshire Police and Crime Commissioner. This spotlight is on Independent Custody Visitors (ICVs), who volunteer to help ensure fairness, dignity and accountability in police custody.
ICVs are members of the public who visit police custody suites unannounced to check on the welfare of people who have been detained. They are completely independent of the police and provide vital reassurance that people in custody are being treated properly. Their work also helps identify areas for improvement, supporting transparency and public confidence in policing.
Across Cheshire, ICVs visit custody suites in Runcorn, Middlewich and Blacon, observing conditions and speaking directly with detainees about their experience. These visits play a key role in making sure that people’s rights are respected and their needs are met.
What makes the ICV role so powerful is its independence. Volunteers act as the eyes and ears of the community, ensuring that policing remains open and accountable. Their feedback goes directly to Dan Price, Cheshire Police and Crime Commissioner and can lead to real changes that improve the welfare of detainees.
Their visits help answer important questions, such as:
- Have detainees been given food and drink they like (within reason), when they have arrived / requested them?
- Have detainees been treated with respect in regards to any specific needs they have (i.e. cultural, religious, dietary, disability etc)
But being an ICV is also about people. Volunteers bring empathy, communication skills and life experience into situations that can sometimes be challenging. By simply talking and listening, they can provide reassurance to detainees who may be going through a difficult or stressful time.
The role is designed to be flexible and accessible. Visits are carried out in pairs and arranged around volunteers’ availability, typically lasting around an hour. Full training is provided, along with ongoing support, ensuring that volunteers feel confident and prepared.
Being an ICV offers the chance to do something meaningful and different. It is an opportunity to use your skills, learn new ones and contribute directly to your community. Volunteers often find the role both rewarding and eye-opening, giving them insights into policing and the lives of others that they would not gain elsewhere.
Most importantly, Independent Custody Visitors help uphold fairness and respect within the justice system. Their presence ensures that even at the most vulnerable moments, people are treated with care and dignity.
Thank you to all of our ICVs past and present who have volunteered their time and made a real difference here in Cheshire.
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